FAQ | EZARC Tools

Q: How Long Will Take To Deliver My Order?

Shipping Time: USA : 3-7 days Canada : 3-7 days UK : 5-8 days Australia : 7-10 days Germany : 5-8 days France : 5-8 days Other regions : 10-25 days EZARC operates over 20 warehouses worldwide, and your order will be shipped from the nearest one. Tracking: After your order is shipped, you will receive an email with a tracking number to monitor the delivery status. * If the local warehouse is out of stock, we will source the product from another warehouse with available inventory. This may extend the delivery time. If you need the product by a specific date, please contact us via email to confirm the details.

Q: How Do I Use The Discount Code?

You can apply the discount code in the checkout page >> Show order summary >> Discount code or gift card; (Note: multiple discount codes cannot be used)

Q: No order received/only part of the order received/problems with product quality

If you have any after-sales problems please don't worry , contact us via email: support@ezarctools.com , our excellent customer service team will reply your message and follow up the problem for you in 1 working day!

Frequently Asked Questions

How Long Will Take To Deliver My Order?

Shipping Time:

USA: 3-7 days
Canada: 3-7 days
UK: 5-8 days
Australia: 7-10 days
Germany: 5-8 days
France: 5-8 days
Other regions: 10-25 days

EZARC operates over 20 warehouses worldwide, and your order will be shipped from the nearest one.

Tracking: After your order is shipped, you will receive an email with a tracking number to monitor the delivery status.

*If the local warehouse is out of stock, we will source the product from another warehouse with available inventory. This may extend the delivery time. If you need the product by a specific date, please contact us via email to confirm the details.

How Do I Track My Order?

When your order is shipped, you will receive an email with the package logistics number.

Do you have Star Lock Oscillating Blades?

We're sorry, due to local patent protection we are currently unable to offer Star Lock blades.

Can I buy EZARC products in offline stores?

No, we currently sell primarily through our retail website

How Do I Use The Discount Code?

You can apply the discount code in the checkout page >> Show order summary >> Discount code or gift card; (Note: multiple discount codes cannot be used)

No order received/only part of the order received/problems with product quality

If you have any after-sales problems please don't worry, contact us via email: support@ezarctools.com, our excellent customer service team will reply your message and follow up the problem for you in 1 working day!

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